Terms & Conditions of Use

1 Interpretation and Definitions

In this document, the following words have the meanings stated unless the context requires a different interpretation:

• "Platform" means the maeg888 website accessible at maeg888.net together with all services offered on it.
• "Member" means any individual who has successfully registered and holds an active account at maeg888.
• "Bonus" means any additional funds, game credits or other benefits granted by maeg888 to a member under specific conditions.
• "Wagering Requirement" means the total wagering value that a member must reach before bonus funds can be converted into withdrawable cash.
• "Withdrawal" means the process of transferring funds from a maeg888 account balance to the payment method registered by the member.

2 Registration Eligibility and Account Verification

To register as a maeg888 member, an individual must meet all of the following criteria:

• Be at least 21 years of age.
• Provide accurate, truthful and complete personal information during the registration process, including full name, mobile phone number and a valid email address.
• Not have any other active account on the maeg888 platform. Each individual is only allowed one account.
• Not be on any self-exclusion list or gambling prohibition list of any relevant authority.
• Not be acting as a representative, agent or intermediary on behalf of any other individual.

maeg888 reserves the right to suspend or close any account that fails to meet the above conditions without prior notice and to withhold the existing balance if identity fraud is suspected.

3 Member Accounts and Security Responsibilities

Each member is fully responsible for the security and confidentiality of their login information. The following responsibilities must be observed:

• Choose a strong and unique password — avoid using dates of birth or names that are easy to guess.
• Do not share your login details with any other party, including family members.
• Log out of your account after each session, especially when using a shared device or public network.
• Contact maeg888 customer support immediately if you suspect your account has been accessed without authorisation.

maeg888 is not responsible for any losses suffered as a result of unauthorised access arising from a member's negligence or failure to safeguard their own account information.

4 Deposits, Withdrawals and Payment Methods

Deposit and withdrawal methods accepted by maeg888 are Touch 'n Go eWallet, DuitNow, online banking via FPX, Boost, and cryptocurrency including USDT, BTC and ETH.

• Minimum deposit: RM30 for all payment methods.
• Minimum withdrawal: RM50 for all payment methods.
• Withdrawal processing time: Typically between 10 and 45 minutes depending on the method chosen and the time required for review.
• The bank account or e-wallet used for withdrawals must be registered in the same name as the maeg888 account holder.
• maeg888 reserves the right to request additional documents for verification purposes before approving a withdrawal request.

5 Bonus and Promotion Terms

maeg888 offers various bonuses and promotions from time to time. All bonus offers are subject to specific conditions stated alongside each offer. The general conditions that apply to all bonuses are as follows:

General rules relating to maeg888 bonuses:

• The welcome bonus is 100% of your first deposit amount up to a maximum of RM500.
• The bonus wagering requirement is 15 times the bonus amount received, not the deposit amount.
• Bonuses may not be used to fund betting strategies that allow a member to systematically reduce risk, such as placing opposing bets on the same outcome within the same game.
• Only one welcome bonus is allowed per new member. Attempting to re-register to obtain additional welcome bonuses is prohibited and may result in the closure of all related accounts.
• maeg888 reserves the right to modify, suspend or end any promotional offer at any time with reasonable notice.

6 VIP Programme and Loyalty Benefits

maeg888 rewards loyal members through a VIP programme consisting of five tiers. Each tier provides higher weekly cashback based on the member's betting activity:

• 🥉 Bronze — weekly cashback up to 0.2%
• 🥈 Silver — weekly cashback up to 0.5%
• 🥇 Gold — weekly cashback up to 0.7%
• 💎 Platinum — weekly cashback up to 1.0%
• 👑 Diamond — weekly cashback up to 1.2%

VIP tier upgrades depend on continued betting activity and compliance with platform terms. maeg888 reserves the right to adjust a member's VIP status based on their recent activity. VIP benefits are subject to their own conditions which may change from time to time.

7 Prohibited Conduct and Enforcement

The following are strictly prohibited and constitute a breach of maeg888 terms:

• Using automated software, bots, scripts or other technological tools to automate gameplay or betting.
• Attempting to exploit technical vulnerabilities or errors in the platform system.
• Abusing bonuses through betting patterns designed to meet wagering requirements without real risk (e.g. hedge betting within the same game).
• Opening more than one account to obtain multiple bonuses or benefits.
• Money laundering or any activity related to financial crime through the platform.
• Providing false or misleading information to the maeg888 team, including during the identity verification process.
• Threatening, insulting or harassing other members or maeg888 customer support staff.

8 Liability Limits and Disclaimer

maeg888 provides an online gambling platform on an "as is" basis. While we strive to keep the platform running smoothly and securely, we cannot guarantee complete freedom from technical disruptions, downtime or system errors.

• maeg888 is not responsible for any losses suffered as a result of internet connection disruptions on the member's end.
• In the event of a significant technical error such as a random number generator system failure, maeg888 reserves the right to void the affected games or bets and return the staked amount to members.
• maeg888 is not responsible for any taxes or fees that members are required to pay to the relevant authorities on winnings obtained on the platform.
• The final decision on any dispute relating to game outcomes or withdrawals rests with maeg888 management after a thorough investigation has been carried out.

9 Account Closure and Suspension

Members may request closure of their own account at any time by contacting maeg888 customer support. Before closure is processed, members are required to ensure there are no pending transactions and to fulfil all active wagering requirements, if any.

maeg888 also reserves the right to suspend or close a member's account under the following circumstances:

• Violation of any term in this document.
• Suspicion or confirmation of identity fraud or illegal activity.
• Failure to submit requested verification documents within the specified period.
• A request from the relevant authorities through legitimate legal channels.
• At the member's own request, including for the purpose of self-exclusion under a responsible gambling programme.

10 Amendments to Terms and Notice of Changes

maeg888 reserves the right to modify, update or replace any part of this terms and conditions document at any time without prior consent from members. However, maeg888 will endeavour to notify members of significant changes through:

• A notice via email to the address registered by the member.
• A notice within the platform when the member logs in to their account.
• Updates to this Terms & Conditions page with a new effective date.

Continued use of the maeg888 platform after changes are published is considered acceptance of the updated terms. Members who do not agree with the changes are encouraged to contact customer support or close their account.

11 Responsible Gambling

maeg888 is committed to providing a responsible gambling environment. As part of this commitment:

• Members may request daily, weekly or monthly deposit limits through customer support.
• A self-exclusion option is available for members who wish to take a temporary or permanent break.
• More information on responsible gambling can be found on our Responsible Gambling page.
• This platform is for entertainment — do not bet money you cannot afford to set aside.

For full details on maeg888's responsible gambling policy, please visit the Responsible Gambling page.

12 Applicable Law and Dispute Resolution

maeg888 operates under a valid international licence. All disputes arising from the use of this platform will be resolved through the following process:

• First stage: Complaints should be submitted to the maeg888 customer support team via live chat or email. We aim to resolve every complaint within a reasonable timeframe.
• Second stage: If a resolution is not reached, the matter may be referred to an independent dispute resolution body recognised by the relevant licensing authority.
• The final decision on all disputes relating to game outcomes is based on maeg888's server logs, which are stored securely.

By using the maeg888 platform, you agree that these terms and conditions are interpreted and enforced in accordance with the laws applicable in our licensing jurisdiction.

13 Contact Us

If you have any questions about these terms and conditions or need further clarification, the maeg888 customer service team is ready to help:

• 24/7 live chat directly within the maeg888 platform
• Email: [email protected]
• Support available in Malay and English